Dear James,
I am writing to thank you for all the work you did at our residence. As you remember, it was a busy time for us, and we really appreciated the way you worked with our family to complete the renovations around our schedule. We were very thankful for your input, design, and patience through the entire process. The attention to detail and quality of your craftsmanship is fantastic. Your employees were courteous, cheerful, an a real please to be around (our kids still ask for Pete). More than anything, we really appreciate your responsiveness and attention to our home. You promptly returned calls, made yourself available early, late and on weekends. That commitment meant a lot to us, and you were terrific.
Thanks again for everything.
Best regards,